Terms and Conditions

Terms and Conditions:

KumpraOnline (www.kumpraonline.com) is a product developed by Medialink, Curaçao. KumpraOnline is an online Marketplace developed specially for local businesses lo sell their products to the local consumers. All merchants that place their products for sale on the KumpraOnline website must comply with the primary requirement, which is “Next day delivery”.

Vendors are responsible for quality of the products, but ultimately if a customer is not satisfied with the product, or if the merchandise was falsely advertised, customer can always contact KumpraOnline with a request for a refund.

Prices: Prices are stipulated solely by vendors and, contrary other marketplaces, these may be higher than in-store prices. These are due to high development and operating costs of websites, low volume, bank charges for credit card processing, handling costs, and delivery costs.

Customers accept the prices at advertised and have no right to claim or request a refund after purchase, unless the claim or complaint is based on the quality of the product.

Warranties: Warranty on products are provided by vendors and are defined per each individual product. If no warranty information is provided in the “Details” section of the product means that there is no warranty on product.

Refunds: KumpraOnline has a No Refund policy on Pagatinu, Game Cards, and iTunes Gift Cards.We do not accept returns or exchanges. Once a gift card leaves our secure inventory, we can no longer guarantee the validity of the code; therefore after an order has been sent we cannot return or exchange it. Please be careful when selecting the card you wish to buy.

We do offer a 100% guarantee that you will receive a valid, and authentic USA gift card. For any technical issues, our expert support staff will be more than happy to assist you.

Please contact our Customer Service department via email support@kumpraonline.com for additional assistance.